Everyone watches the boss. Simple but true. Leaders set the tone because
people take their cues from the top and act accordingly. Leaders drive an
organization’s “mood” and “mood” drives performance. Leaders who foster feelings
of engagement with their employees deliver significantly better bottom-line results
than those who do not. Common sense, right? Yet so often, people rise to the top
because of their technical acumen rather than their capacity to lead and inspire
others to do their very best.
My goal is to coach people to further develop the skills that set successful leaders
apart from average leaders. Research conducted over the past two decades
indicates that emotional intelligence or (EQ) is associated with superior leadership,
organizational effectiveness, and financial success. Leaders with these skills
have been shown to add as much as 127% more value to the bottom line of their
organization than average leaders. I combine expertise in behavioral change
with industry best practices to offer a comprehensive and targeted approach to
“People don’t leave companies, they leave their managers.”
First Break All The Rules
According to findings from a massive in-depth Gallup study of over 80,000
managers in 400 companies, an employee’s relationship to their manager is the
primary indicator of retention and productivity.
Check out some of the questions that Gallup determined to be the most powerful
core elements needed to attract, focus, and keep the most talented employees:
- Do I have the opportunity to do what I do best every day?
- In the last seven days, have I received recognition or praise for good work?
- Does my supervisor, or someone at work, seem to care about me as a person?
- Is there someone at work who encourages my development?
It is very apparent that these core elements can only be made possible by having
a manager who asks questions, who listens carefully, and who supports individual
Rather than provide a one-size fits all approach to management training, I coach
managers to understand and develop their staff based upon individuals’ own unique
attributes, talents, and personalities. This inevitably leads to satisfied, loyal, and
engaged employees who not only do their jobs well, but also are willing to go the
extra mile for their managers and their organizations.
What others are saying...
In my career, I have had the opportunity to work with several executive coaches on
various subjects. Rita Giacalone stands out from the others in providing accurate
assessments and practical suggestions that lead to better professional relationships.
I found that she has the knowledge, experience, and personality to work with people
in an organization without resorting to ‘flavor-of-the-month’ experiments that you
find in the business section of the bookstore. More than any other, she was able to
review my environment to identify why things weren’t working well and provided
several suggestions for me to implement. In her assessment, she helped me see
relationship issues that I misjudged. She gave me tools to help me retrain my
judgments which I continue to use in my work and non-work relationships.
Fairfield-Suisun Sewer District